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Customer Service

Omnichannel support under your brand

One place for all your customers’ conversations, with departments, queues, assigned agents and full conversation history under your logo and domain.

Your customer now serves on three different phones and loses messages every day. The unified inbox is the fastest selling argument that exists: in five minutes of demonstration he understands what he is losing.

Unified Inbox

All conversations on one screen

WhatsApp, Instagram, Facebook, Telegram, WebChat, TikTok, YouTube, LinkedIn, Mercado Libre and OLX arrive at the same entry tray. Each conversation loads the entire contact history, regardless of the channel you spoke to last time.

  • Various numbers in the same account, without mixing history
  • Colorful labels to separate subject, product or stage
  • Internal notes What the end customer doesn't see
  • Rapid responses so the team doesn't write the same thing ten times
Unified white-label CRM Inbox with WhatsApp and Instagram Conversations
Inbox unified screen where your client's team spends the day
Sectors and equipment

Sharing the conversation without problems

Each company in its portfolio builds its own sectors, defines who attends what and the system distributes the conversations on its own. Delivery organization, not just another messaging application.

  • Allocation by shift Among those attending the sector
  • Hours of service by sector, with message outside the file
  • Transfer between people and sectors maintaining the history
  • Per-profile permits The seller only sees what he needs to see
Panel of groups and distribution of care
Organization of groups and lines of attention
WhatsApp Groups

Groups like sales channel, not chaos

Create, manage and send in direct CRM groups. til for those who sell by community, class or resale portfolio and is a differential that almost no competitor delivers.

  • Establishment and administration of groups not leaving the platform
  • Invitational links generated and controlled by the panel
  • Shipments for groups with programming
  • Message history The group within the CRM
Message sending screen for WhatsApp groups
Segmented shipments for groups
Connections in WhatsApp

Voice within the same conversation

Make and receive voice calls from WhatsApp without changing application. The call is recorded in the contact, with duration and responsible becomes report, not rumors.

  • Call center with tail and attention by branch
  • Automatic recording of the connection in the contact conversation
  • Call report By assistant and period
  • Available as Additional module in your offer
Call Center Screen with WhatsApp Calls
Integrated Call Centre for Attention
Channels

All channels that connect the platform

Each connected channel counts as a connection to your plan. Businesses and users remain unlimited.

WhatsApp (QR Code)QR reading connection, without bureaucracy and without Meta rate.
WhatsApp Official APIOfficial Target Number, with approved templates and better delivery on a scale.
Connections in WhatsAppVoice calls made and received within the conversation itself.
Instagram DirectMessages and comment automation for Direct.
Facebook MessengerPage connected by login, no manual token.
TelegramBot own connected to the same inbox.
WebChatChat widget on your client's website.
TikTokMessages and leads from the network that grows the most in reach.
YouTubeCentralized channel interactions with others.
LinkedInChannel for those who sell B2B and high ticket.
Mercado LibreMarketplace questions and sales on the same screen.
OLXAnnouncements and contacts of the portal within the CRM.
Groups and communitiesCreation, administration and shipments in WhatsApp groups.
Keep exploring

Other areas of the platform

CRM and sales funnel to resellCRM

CRM and sales funnel to resell

A conversation without commercial tracking is lost. The visual funnel, contact base and proposals help your client turn attention into a revenue forecast.

View the screens → AI agents in your productArtificial intelligence

AI agents in your product

A feature that helps close sales. The AI agent responds with the tone of each company, qualifies the potential customer and transfers the conversation to a person when it suits.

View the screens → Chatbots and automations without codeAutomation

Chatbots and automations without code

Build workflows by dragging blocks. Your customer needs no developer, and you need no technical team to offer automations.

View the screens → Campaigns and messaging across five channelsCampaigns

Campaigns and messaging across five channels

Five campaign channels on a single platform, with the same contact base and the same report. A recurring revenue service that your customer uses every month.

View the screens →
FunnelOps white-label

You want to deliver all this with your brand?

Tell us what your operation is like today. Our team mounts the demonstration with the stage of your market.

Become a partner →What's in the plan