Artificial Intelligence has ceased to be science fiction and has become an essential tool for companies that want to scale their attention without losing quality.
The evolution of care
From crowded call centers to basic chatbots, we come to the age of AI agents who really understand the context, tone of voice and customer intent.
What can AI do today?
- Understanding natural language: Interpretation of messages with typing errors, jargons and abbreviations
- Keep context: Remember the history of the conversation and previous references
- Decision-making: Know when to solve it alone or call a human
- Perform actions: Schedule meetings, consult systems and process requests
FunnelOps AI Agent
Our AI Agent is specifically trained for each business. He learns his catalog of products, company policies and brand tone of voice to offer a truly personalized service.
Differentials:
- Integration with GPT-4 and other models
- ✓ Customizable knowledge base
- ✓ Smart handoff for humans
- ✓ Real-time feeling analysis
Published by FunnelOps · 05 Dec 2024