Integrating your CRM with WhatsApp and Instagram is no longer a difference, it is a necessity for companies that want to compete in the current market.
Why integrate CRM with messaging channels?
With more than 2 billion active users on WhatsApp and 1.4 billion on Instagram, these platforms have become the main channels of communication between companies and customers in Brazil.
Integration allows you to centralize all conversations in one place, have a complete history of each client and automate processes that were previously manual.
Benefits of integration
- 360° view of the customer: All interactions in one place
- Intelligent automation: Automatic responses and custom flows
- Multiple attendees: All the team attending by the same number
- Detailed reports: Metrics of attention and sales
How FunnelOps Integration works
FunnelOps offers native integration with WhatsApp Business API and Instagram Direct, allowing you to manage all channels in one interface.
Resources available:
- ✓ Unified Inbox
- ✓ Tags and Tags
- ✓ Kanban sales
- ✓ AI Agent
- ✓ Bulk deliveries
- ✓ Rapid responses
First steps
To start using FunnelOps, simply create a free account, connect your WhatsApp via the QR code and link your Instagram account. In minutes, you'll have everything working.
Published by FunnelOps · Oct 10 2024